FAQ

(Frequently Asked Questions)

Do you have a refund policy = NO REFUNDS

What we want is what YOU WANT. For you to be trained. That is our mission! 

NO REFUNDS It is very simple - don't sign up to train unless you want to train. Unfavorable Weather? NO REFUND.  Acts of God? NO REFUND. You woke up late? NO REFUND. Need a refund? NO REFUND. Bad hair day? NO REFUND. Again...It is very simple - don't sign up unless you want to train. NO REFUNDS.  

Valid reasons to reschedule judged on an individual basis and DO NOT APPLY to Acts of God, Pandemics, Weather, Locusts, Terrorist Attacks or ANY OTHER EXCUSE.

What class should I take FIRST?

Tactical Pistol is our "core" class and we recommend it as the first course from us regardless of your path afterward. It will be an amazing experience!

What type of physical condition should I be in to attend your classes?

As long as you are not under doctor’s order to stay in bed our courses should be fine. Most of our classes have only moderate movement, bending, or kneeling. If there was a particular drills that you couldn’t do because of flexibility or another reason that is not an issue with us. Because most of our courses are outdoor you may need to choose an appropriate time frame.

Do you train the physically impaired?

Who needs training more!? We are glad to help anyone who needs to be able to fight. Contact us about your needs and we will make it happen. Our students have included the wheelchair bound, people missing fingers, as well as people with vision impairments. We are PROUD to make you a better fighter no matter the issues that arise!

I have several guns, which one should I bring to class?

You should bring the gun you have decided to carry or are most likely to use for self defense. It’s poor planning to train with one gun and then carry another. However, that does not mean that you can only train with one gun. Many students bring two or more. They start with one and switch to another as the class progresses. It’s a good way to find out which gun you can use most effectively.

I heard that instructors and students sometimes use foul language. Is that true?

Fucking right it is! The course material is of a mature nature and we use adult language during the training. Please be advised classes are “Rated R” and POLITICALLY INCORRECT. These are serious subjects and we only need those serious about learning how to win gunfights to attend. If you require more etiquette in your training environment we encourage you attend another training faclilitcy. If you can not accept a good natured ribbing, train somewhere else. You won't get a refund because we hurt your feelings. 99.999% of our students have a GREAT TIME and enjoy their time in class very much.

I'm not yet 18/21. Can I train with On Point Training?

We have no real age restriction. The student must be responsible and if they are under 18 parental supervision may be required. The youngest student we have had was an 6 year old. He did very well in our firearms classes.

I'm in my 50's, 60's, 70's, 80's or 90's. Can I still train with you?

Don't worry that your knee doesn't work or your eyes aren't as sharp as they used to be. If you own a gun for defense you need training. Learning the Mindset, tactics and skills to defend yourself isn't just for young people. As long as you can be safe we want you to train with us.

Are your courses “certified”?

This is an odd question for us. Certified by whom? Our company is backed by professional liability insurance and is as “certified” as anyone else.

Why don’t we release instructor’s names before a scheduled class?

  1. We don’t want to get accused of a “bait and switch” if one of us gets sick. It has happened and we don’t want to make people think we are being deceptive. We aren’t.

  2. We want to discourage “hero worship”. There are no heroes at On Point Training.

  3. We are selling a philosophy, not a person or merely a training class. As silly as it will sound to some folks we know in our heart this is the only true American Martial Art. Our classes are far more than just some range time and are called “life changing” by many of our students for a reason.

  4. Don’t worry if a certain Instructor isn’t at your class. It never fails that when we send our cadre to a location the host ALWAYS asks for the same guys back. Why? Because our entire staff is knowledgeable and professional.

  5. It is disrespectful to our team for us to act as if one is a star and others merely underlings.

  6. It is bad business. One person cannot be in five places at once.

  7. Many people feel as if they may be slighted if the “Big Name” instructor for the outfit isn’t at their particular class. For most organization this is true and I understand why. Most folks won’t hire people that are smarter or can outperform them. The difference at On Point Training is I am not afraid to hire guys as good as or better than me. ALL of my crew is squared away.